There is a slim chance some top-end data recovery software could help IF it is just a matter of the partition table being corrupted or (not good) there is a problem with the “all-in-one” circuit board. Please help me this problem is stressing me out so much and making all my muscles tense I just want to access my stuff!!!!!! It’s not making any clicking noises or anything. I tried plugging it in halfway and that didn’t work. I’ve tried different cables, ports, and a different computer (both running Windows 10). I tried downloading the MiniTool Partition Wizard and it’s not recognized there either. It doesn’t show up under Disk Management so I can’t try the partition solution that has worked for some people. Trying to eject the drive with the tray icon doesn’t do anything. I tried uninstalling it thru the device manager but that didn’t do anything and just stayed running indefinitely. If I right click the drive to show Properties it will say it is working properly, the driver is updated, but if i click on the Volumes tab it doesn’t recognize anything, and when I click on the Details tab, the Properties window freezes completely as well as the device manager window.

It shows up in Device Manager under disk drives and also shows the WD Drive Management devices. I have a WD My Passport Ultra 260D that’s only about three months old and it stopped being recognized a few days ago, while it was still plugged in. I have searched for and looked through many questions and answers but haven’t found a solution to my issue which seems really specific.

Device manager portable devices